1 What is Responsible Gaming and why does it matter?

Responsible Gaming at SRL Cricket means enjoying gaming in a way where fun always comes first — without ever compromising your financial, mental, or family well-being. Online gaming is a form of entertainment, and keeping it that way is the essence of playing responsibly.

We understand that many people in Bangladesh turn to gaming as a way to unwind from daily stress. That is perfectly natural. But when gaming starts to spiral out of control, it can become a serious problem. At SRL Cricket, we want to alert and support you before that point is ever reached.

Responsible Gaming is not just a policy — it is our commitment. We see every player as a person, not merely an account. Your happiness and safety are the foundation of everything we do.

Responsible Gaming Set a Time Limit Budget Control Age Verification Self-Exclusion Help Centre
Keep in Mind: Gaming is a form of entertainment, not a source of income. Never rely on gaming to earn money. Chasing lost funds by placing more bets is the most dangerous habit of all.
2 6 Responsible Gaming Protection Tools at SRL Cricket

Our platform includes a range of dedicated tools and measures to support Responsible Gaming. You can use these tools yourself or reach out to our support team for assistance.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.

Session Time Limit

Set a limit on how long you play in one sitting. After the specified time, the platform will automatically prompt you to take a break.

Cooling-Off Period

Temporarily pause your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible.

Self-Exclusion

For a long-term break, choose the self-exclusion option for anywhere between 6 months and 5 years. Once active, opening a new account will also be blocked.

Reality Check Alert

You will be reminded at regular intervals of how long you have been playing. These reminders help you stay aware and in control.

Set Loss Limit

Set a loss limit in advance to determine when your session ends. Once the limit is reached, the session closes automatically.

3 Recognise the Signs of Problem Gaming

The first step in Responsible Gaming is knowing yourself. If you notice any of the signs below, it may be time to pause and seek support.

  • Overspending Your Budget: You are spending more BDT on gaming than your planned budget and feeling regret afterward.
  • Chasing Losses: You are placing larger bets to try to recover lost BDT — this is known as "chasing losses" and is the most dangerous habit.
  • Strained Relationships: You are spending more time gaming than with family or friends, and it is causing conflict at home.
  • Privacy: You are hiding or lying to your family about your gaming habits or spending.
  • Loss of Control: You want to stop gaming but cannot — you keep coming back.
  • Playing with borrowed money: You are borrowing money from others or going into debt to fund your gaming. This is a serious warning sign.
  • Impact on Work or Studies: You are unable to focus at work or falling behind in your studies because of gaming.
Warning: If you notice 2 or more of the above signs, do not wait — contact our support team right away. Early action is always the most effective.
4 Assess Yourself

Ask yourself the questions below. They will give you a clear picture of your gaming habits. Answer honestly — this assessment is entirely private.

1. How many times did you engage in gaming last week?
1-2 times (normal) 3-5 times (pay attention) Sometimes (Be Cautious)
2. Have you ever spent more than your set budget?
Never (good) Sometimes (Be Cautious) Often (Seek Help)
3. Do you feel restless or irritable when you are unable to game?
No (normal) Occasionally (watch out) Always (Serious)
4. Do you hide your gaming activity or spending from your family?
No (good) Yes (A Warning Sign)
5. After a loss, do you try to win back your money by playing "just a little more"?
No (great) Occasionally (Be Careful) Always (Seek Urgent Help)
If most of your answers fall under "Be Cautious" or "Seek Help", please reach out to our support team. We will not judge you — we are here to help.
5 Set Your Limits — Stay in Control

The most effective approach to Responsible Gaming at SRL Cricket is setting your limits in advance. On our platform, you can configure the following limits yourself:

Daily Deposit Limit Set a daily limit on how much you deposit. Takes effect immediately.
Recommended
Weekly Budget Limit The maximum total amount you can spend across seven days.
Popular
Monthly Loss Limit The maximum amount you can lose in a month — once reached, your session ends.
Important
Session Time Limit Set a limit on how many minutes you play in one session. You will receive reminders.
Recommended
Self-Exclusion Temporarily suspend your account for a set period. Takes effect immediately.
Strong
Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour cooling-off period. This is intentional — to prevent impulsive decisions made in the heat of the moment.
6 10 Golden Rules of Responsible Gaming

To promote Responsible Gaming at SRL Cricket, we ask all players to follow these 10 guidelines. Sticking to them will ensure your gaming experience stays positive every time.

  1. Set Your Budget First: Decide in advance how much you will spend on gaming each month. Do not exceed that budget.
  2. Play for Entertainment: Do not think of gaming as a way to earn money. It is entertainment — just like watching a film or going out for a meal.
  3. Respect Your Time Limit: Do not play beyond your set daily time limit. Check the clock or set an alert.
  4. Never try to chase your losses: Avoid chasing yesterday's losses by betting more the next day.
  5. Play with a Clear Head: Do not game while drinking, angry, or feeling low.
  6. Take a Break: Take a 5–10 minute break every hour. Stand up, drink some water, take a short walk.
  7. Keep other hobbies too: Gaming should not be your only source of entertainment. Reading, spending time with friends — these matter just as much.
  8. Tell Your Family: Do not hide your gaming habits from your family. Transparency is the best protection.
  9. Never play with borrowed money: Never play using borrowed or loaned money.
  10. Do Not Hesitate to Ask for Help: Contact our support team whenever you feel the need. We are always here.
7 Protection of Minors

SRL Cricket is strictly prohibited for anyone under 18. This is not just a rule — it is our ethical responsibility. Minors are far more vulnerable to gaming-related problems. For this reason, we have put the following measures in place:

  • Strict Age Verification: Government-issued ID verification is required at registration. An account cannot be opened without a National ID card or passport.
  • KYC Process: Identity verification is mandatory for every account. Additional documents may be requested in suspicious cases.
  • Advice for Parents: If there are children or teenagers at home, use parental control software on your devices.
  • Immediate Action: If you suspect a minor is using an account, report it immediately — we will close that account without delay.
To Parents: Keep your login credentials out of your children's reach. Use a strong password and enable two-factor authentication on your account.
8 FAQs — Responsible Gaming

Yes, but not before the set period has ended. Once your self-exclusion expires, you will need to actively submit a request to reactivate your account. This process is intentionally kept complex to prevent impulsive decisions.

Limit reductions take effect immediately. However, increasing a limit requires a 24-hour waiting period. This rule exists to protect you.

Approach them with empathy and have an open conversation — without judgment, just support. If needed, reach out to our support team; we can also guide family members through the process.

A cooling-off period is a short-term break (24 hours to 30 days). Self-exclusion is a long-term solution (6 months to 5 years). After a cooling-off period, your account reactivates automatically; with self-exclusion, you must manually request reactivation.

Yes, completely free of charge. All of SRL Cricket's responsible gaming tools — deposit limits, session limits, cooling-off, and self-exclusion — are available at no cost to every registered user.

Play Responsibly at SRL Cricket

Join today and enjoy peace of mind using our suite of protection tools.